Health and human services
Connect at-risk populations to health and social services by modernizing social program administration and patient engagement.
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Government CX: Elevating customer experience for better service delivery in social security
Discover a framework for government customer experience to improve service delivery...
The District of Columbia re-commits to Cúram as their Integrated Eligibility System in partnership with D2Sol
Cúram and D2Sol were selected by The District of Columbia to provide maintenance and...
Reflecting on 2024 progress and partnering for the future
Discover how a customer-focused approach drove meaningful progress over the last...
Automation in action: Key lessons from Minnesota on auto-renewal enhancements
The Medicaid unwinding initiative presented a unique challenge to HHS agencies...
What makes digital transformation projects in the public sector successful?
Despite substantial investments and executive-level support, many digital...
Merative names Jeff Reid to lead Cúram
Effective today, 23 September 2024, Jeff Reid will be the executive vice...
Trend outlook: artificial intelligence in government agencies – why now?
The growth and transformative potential of artificial intelligence is evident. As...
Peer insights: Exploring a coordinated person-centered approach to human services
The Cúram team brought together government and agency peers from the health and...
Distinguishing poverty from abuse: reducing trauma for children and their families
A compassionate approach and innovative technology can help prevent unnecessary...
Navigating the evolution of benefits streamlining: Considerations for U.S. states following the new CMS rule for Medicaid
This month, the Biden-Harris Administration released a final rule centered around...
Exploring five ingredients for an award-winning benefits system
The Scottish Government’s social security program has won multiple awards for its...
Social work today: how a community-led approach to social care can change lives
Social workers help to improve people's lives by empowering them with the tools they...
Key considerations for legacy system transformation in the public sector
Digital transformation has long been recognized as a key to efficiency in the public...
3 lessons states can learn from Medicaid unwinding: self-service, automation, and integrated eligibility
This piece was originally published by APHSA The government’s declaration...
Survey highlights link between reduced TANF spending and child welfare outcomes
This piece originally appeared in APHSA’s Winter 2023 Policy & Practice Last...
Reimaging child welfare: How purpose-built technology can help a national caseworker crisis
This blog post originally appeared on APHSA’s The Catalyst. Across the...
The need for a human-centered approach: New report links expanded benefit access to increase in online enrollment
This blog post originally appeared on APHSA’s The Catalyst.
The tools making your Cúram upgrade experience easier
We’ve heard your feedback. Here’s what we’re doing about it.
Prioritising outcomes: a framework for coordinating complex cases across health and social protection services
How can health and social protection organisations collaborate to improve people’s...
Merative’s first year: Focus and progress
Standing up Merative was a bold, complex move. To mark our first anniversary on 1...
Merative names Marcy Tatsch as General Manager for Cúram
Effective 19 June 2023, Marcy Tatsch will lead Cúram (formerly Social Program...
Focused innovation will deliver steady progress in health and social care
Merative is taking a product-focused approach to solve real-world problems for our...
How Sonoma County tackles its community health challenges with integrated care
Our Merative social program management team recently attended the Minnesota...
What we learned: 3 takeaways from APHSA ISM 2022
Our Merative social program management team, including Merative’s integrated care...
Human-centered design solves business problems
Picture this: You drop your two kids at school and then hop on the bus to work. You...
Where do you start when tasked with delivering social security benefits to an entire country?
With Merative, The Scottish Government established a new government agency to...
