MarketScan product support
Resources for users and administrators
Contact information
For questions on MarketScan Solutions (MarketScan Research Databases, MarketScan Treatment Pathways, MarketScan University), please email support.
Email us
marketscan.support@merative.com
Please include in your email:
- The MarketScan Product/Solution
- Full and detailed description of the problem or question
- Screenshots of the problem and any additional data
- Your contact information
Hours of operation
The support inbox is monitored weekdays (excluding US holidays) during the hours below.
North America
Monday to Friday / 9:00 a.m. to 5:00 p.m. EST/EDT