MarketScan product support

Resources for users and administrators

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Contact information

For questions on MarketScan Solutions (MarketScan Treatment Pathways, Sample Select, and MarketScan University), please email support.

Email us

Please include in your email:

  • The MarketScan Product/Solution
  • Full and detailed description of the problem or question
  • Screenshots of the problem and any additional data
  • Your contact information


Hours of operation

The support inbox is monitored weekly during the office hours below.

North America

Monday to Friday / 8:30 a.m. to 5:00 p.m. EST/EDT

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