Awards & Recognition Our client Social Security Scotland recently won the UK IT Industry Award for Project of the Year and the Government Project Delivery Award for The Digital and Transformation Project of the Year!

Evolve with Cúram

Cúram™ by Merative (formerly Social Program Management) empowers health and human services organizations to transform the delivery of services, empower caseworkers, and help individuals access the programs they need to achieve better outcomes. For 25 years, Cúram has been trusted by global organizations for its technology and expertise, empowering users to better focus on protecting and caring for those in their communities.

Learn more about Cúram


Social program Management is about putting people first

Adapt to the changing needs of those you serve with flexible social program management software.

Platforms made for governments

Validated by 25+ years of global government experience

  • Streamlines multi-program eligibility, enrollment and administration
  • Includes end-to-end business processes specific to government requirements
  • Provides flexibility to create new programs that target at-risk populations

Software with person-centered design

Simplifies how at-risk populations connect with programs and services – and how your staff administer them

  • Built on human-centered design principles
  • Incorporates ongoing feedback from formal user groups
  • Drives customer satisfaction with continual quality improvement

Tools with low-code implementation

Enables agencies to test solutions and solve problems in real-time

  • Offers fast deployment with intuitive software
  • Includes no-code administration suite
  • Frees IT departments to tackle more complicated tasks




More than 25 years of experience delivering trusted social program management solutions to global governments.

Accelerate your social program management with ready-to-use tools

8 Service areas

  • Social assistance
  • Employment
  • Child welfare
  • Disability management
  • Pensions
  • Public health
  • Integrated care management

11 Pre-built application modules

  • Universal access
  • Verification
  • Social enterprise collaboration
  • Provider management
  • Life event management
  • Child welfare
  • Appeals
  • Evidence broker
  • Outcome management
  • Income support
  • Income support for medical assistance


We understand and design for what health and human services professionals need

  • 45+ proven integrations
  • 19 prebuilt workflows
  • Rapid deployment
  • 160+ prebuilt APIs

Transform service delivery

Increase access to benefits and improve service delivery with virtual assistants and mobile-first design

 Amplify the impact of your employees

Give your employees more time to serve those in need by automating repetitive, burdensome tasks and streamlining eligibility processes

 Improve long-term outcomes

Unlock data from multiple systems and partners to create individual, whole-person care plans


Are your government social services human-centered, accessible and digital-first?

Incorporates deep health and human services expertise

  • Accelerates implementation and a quick return on value
  • Improves access to data and insights with family-centric data model
  • Reduces need for customization thanks to expert-led planning

Puts people first

  • Simplifies navigation with chatbots and AI
  • Uses caseworkers’ and citizens’ time effectively
  • Mobile-first design with full functionality across devices

Learn more about citizen engagement

Provides intelligent integrated care management

  • Enhances collaboration to improve individual outcomes
  • Improves data sharing across departments and organizations
  • Creates smooth pathways to move people through care services

Allows for incremental modernization

  • Reduces technical risk
  • Controls project costs and upgrade support
  • Avoids vendor lock in

Keeps up with changing benefits mandates

  • Handles complex legal and financial requirements such as Title IV-E
  • Documents services to beneficiaries across multiple programs
  • Simplifies eligibility determination and unintended case closings

Learn more about eligibility and entitlement

Ready to talk?

Let's talk


Benefit from our deep expertise and decades of experience


Before we talk technology, we first listen. We lead personalized design-thinking workshops with your agency, team and users to understand your pain points and learn where you can streamline workflows. Your insights inform our build.


From day one, you have a team of world-class experts on hand to ensure you reach your goals. From coding to security to data integration and the right design elements for your client-facing portal, our expertise is yours.


Our relationship with your organization is ongoing. Need help scaling up? Interested in Merative hosting your program? We’re here to support you and enable your team to meet new challenges and better serve people.



Modern, individualized experiences for all

IT departments

Reduces the burden on development teams with configurable systems for specific requirements. Provides support if agencies need more time to upgrade.


Provides multiple methods to access government benefits. Supported by AI, chatbots, mobile optimization, and digital interfaces designed by real users.

Caseworkers and care teams

Captures information in clear workflows that help caseworkers be more effective and efficient with case management.

Explore all case studies


Awards & recognition

UK IT Industry Awards Project of the Year

Social Security Scotland

The Digital and Transformation Project of the Year Award

Social Security Scotland

The Financial Times Intelligent Business Award for Public Sector

Sonoma County, California

National Association of Counties Achievement Award

Sonoma County, California

The Management Consultancies Association Award

The Scottish Government

IDC Government Insights Smart Cities North America Award

Clark County, Nevada

APHSA ISM Best Technology Award

New York City Human Resources Administration

Center for Digital Governance Best Mobile/Digital Award

New York City Department of Social Services


Buy the modules you need. Deploy how you want

*Not all Merative products are available in all jurisdictions in which Merative operates

  • On prem
  • Cloud
  • SaaS


Serves 187 million people annually


Supports 970+ global government programs


Used by more than 280,000 caseworkers worldwide


Dig deeper into Cúram solutions


Cúram and AI

Read about our vision for AI and how we’re making ambitious use cases attainable for you with specific, targeted applications.


Creating a new social benefits agency

See how The Scottish Government disbursed GBP 190 million to nearly 100,000 households.


Preventing homelessness

Discover how one Nevada county kept nearly 250,000 people in their homes during an economic downturn.


Curam and the cloud

How we’re supporting your HHS journey from on-premises to a hosted, customizable cloud deployment.

Let’s transform the delivery of your government social services

Contact us