CITIZEN ENGAGEMENT
Reimagine how clients engage with government agencies
Spotlight
Employment and Social Development Canada (ESDC) is using the Cúram platform to modernize the delivery of Old Age Security (OAS) benefits for millions of Canadians. Read more.
OVERVIEW
Modernize access to health and human services
Speed to value
- Pre-built, easily configured screening and application questionnaires for government services, health and benefit programs
- Designed for integration, Cúram's client portal can be implemented in weeks rather than months
Efficient, human-centered experiences
- Mobile-friendly portal, accessible from any device, anywhere, at any time
- Experiences designed with input from clients and agencies
- An easy-to-use platform built with industry accessibility standards that allow agencies to engage with all clients
Effectively connect agencies and those in need
- Find, screen, and apply for benefits and services
- Encourage a two-way information exchange between agencies and clients, leading to quicker response times and more up-to-date information

Secure and accessible public portals

Help clients access the benefits and services they need

Engage with your clients through their secure account

Designed to help you align with industry standards

Security, performance, and scalability
Ready to talk?
“Our investment in ACCESS HRA allowed us to pivot very quickly during the pandemic to make more services available. We turned on cash assistance in two weeks, and we went from 10% to 90% of benefits applications completed online. Because of the Merative tool we’re better able to serve New Yorkers in their time of need.”
Rebecca Kircheimer
Interim Deputy Commissioners, NYC Human Resources Administration
RESOURCES
Preventing Homelessness
Discover how one Nevada county kept nearly 250,000 people in their homes during an economic downturn.
Citizen Engagement
See how to deliver client-centric digital services in weeks instead of months - even during a crisis.
Improving the process of applying for supplemental food assistance
Read how New York City is putting citizens' needs first and simplifying their service delivery.