OrbitalRX and Dynamedex Product Support

Contact Information

 

Merative Product Support Portal:

 

https://www.ibm.com/support/pages/node/6210395

 

The Merative Product Support Portal is a communication tool and information resource for customers of Merative. The Merative Product Support Portal may be accessed 24 hours a day, 7 days a week to perform the following tasks:

 

  • Submit Product Support issues or questions.
  • Review and update the status of support issues.
  • Communicate more effectively with Product Support.
  • Find product information and updates.
  • Find Solutions to common product issues using the Knowledge Base.
  • Maintain you personal contact information such as phone number, mailing address, and e-mail address.
  • Access time-sensitive information via Product Bulletins.

 

Telephone:

 

(877) 843-6796

 

Note: State the Product Name or select Option 3 from the provided Phone Tree list.

 

Web form:

 

Micromedex Support Request Form

 

 

Hours of Operation

 

Micromedex Support is available 24/7.

 

Standard business hours are 8:00 AM to 8:00 PM EST, Monday through Friday.

 

Excluding Merative Holidays