Administration Suite
Organization
ORGANIZATION
PO06360, WorkItem:161340 - Documentation for 'Organizational Announcements' is not available
Documentation on the announcement functionality has been added to the Knowledge Center. For more information see, https://curam-spm-devops.github.io/wh-support-docs/spm/pdf-documentation.
Intake
WorkItem:173461 - Application search page is not opening for the users' iwuser' and intakesupervisor'
The WEBADDRESS.dmx entry with WEBADDRESSID 19000 has been updated with the latest application search page. Previously this entry pointed to ApplicationSearch_TabDetails. The entry now points to ApplicationSearch_TabDetails4.
Application Development Environment
Client Development Environment
Core Development Infrastructure
Server Development Environment
CLIENT DEVELOPMENT ENVIRONMENT
Accessibility
Look & Feel
Widgets
PO03448, WorkItem:106787 - Merative SPM print from browser truncated at the bottom of the list when it is inside a in-page navigation.
When printing a list contained within a in-page navigation tab, the rows towards the end of the list were truncated. This issue has now been resolved.
PO05389, WorkItem:107516 - Right aligned ACTION CONTROLS not displaying correctly at 200% zoom in modal on minimum resolution
Previously four or more right aligned ACTION CONTROLS were not displaying correctly at 200% zoom on minimum screen resolutions. This issue has now been resolved.
PO06245, WorkItem:157285 - Documentation for PROMPT attribute on the FIELD element is inaccurate
In the Web Client Reference Guide, the description of the PROMPT attribute on the FIELD element was inaccurate. The guide has been updated to read as follows:
The PROMPT attribute is used to configure a placeholder value in the text field associated with a Date Selector, if the text field is blank. On focus, the placeholder text will disappear to allow for data entry.
WorkItem:159718 - Form Controls - Search Popups
There is a new hover state for single search and multiple search popup pages. The image for the hover state is configurable and documented in the Pop-up Pages section in the Knowledge Center.
ACCESSIBILITY
WorkItem:103214 - Mandatory state for search and frequency pattern fields not correctly marked up for screen reader.
Previously the mandatory state of the search/frequency pattern field was not marked up correctly for screen reader user. This issue has now been resolved.
WorkItem:106394 - Shortcut panel splitter screen reader support
The shortcut panel splitter has been updated to support screen readers via the addition of an aria label. The aria label consists of a new text property appended to the panel's existing title. This new text property is configured in CDEJResources.properties and out-of-the-box it is set as follows:
shortcut.panel.splitter.aria.label.postfix=Splitter
WorkItem:107123 - Year Field Is Clipped In Select A Frequency Pattern Modal in 200% zoom
Previously a user was unable to see the full year field in the 'Select A Frequency Pattern' modal on a 200% zoom. This issue is now resolved.
WorkItem:107273 - JAWS reads out list action items incorrectly
Previously there was an issue on list action menu items affecting screen reader users. The screen reader was announcing all menu entry with extra unnecessary text. This lead to confusion for screen reader users. Now this issue has been resolved.
WorkItem:107274 - JAWS 15 & 16 doesn't read out all the elements inside Org Tree
The keyboard navigation and screen reader support of the organization tree viewer has been enhanced. When expanding a lazy loading folder, focus will now remain on the folder being expanded. Also, when navigating past the expanded folder, the screen reader will continue to announce the correct level for the folder.
PO04887, WorkItem:107281 - No Tooltips on popup search fields
Previously the pop-up search field did not display any tooltip, when no selection was made. This has been resolved by displaying the field's label in the tooltip, when no selection has yet been made.
PO04925, WorkItem:107290 - JAWs user unable to navigate tabs using JAWS
Previously it was not possible to navigate to the application's user interface tabs using JAWS' form field dialog. This issue is now resolved with JAWS 17.
PO05126, WorkItem:107350 - Tooltip support for dynamic page title
Previously, the tooltip text for a dynamic page title was not displaying all of the content. This was occurring for page titles that were generated dynamically from both static and dynamic content. Under this condition, the tooltip would only display the static part of the title and the dynamic content was not shown. The issue has been resolved so the tooltip provides all title content to the user.
PO05260, WorkItem:107426 - Enabling the optional header causes display issues with application tabs
The behaviour of the application, when the optional header is specified in addition to the application banner, has been enhanced. Even when zooming at 200% with the lowest supported screen resolution, the application sections remain all visible, with no overlapping between them and the optional header/banner.
WorkItem:143055 - JAWS: Region List shows a region with no text for the pages where UIM doesn't have a title.
Previously, on first load, a content panel region displayed as unlabelled when PAGE_TITLE was not defined in the corresponding UIM file. This issue has been resolved by using the corresponding tab name to populate the region title where a PAGE_TITLE does not exist. This makes the behaviour consistent with what happens on subsequent reloads of the page.
PO06402, WorkItem:163713 - When the browser size is reduced and multiple tabs are opened the navigation tab list icons are displayed incorrectly
Previously tab scroll buttons were not labelled correctly for screen reader users. This issue has been resolved by adding informative labels to each tab scroll button.
WorkItem:165130 - Selected items in IEG drop-down, JAWS reads as '(Selected Gender) dash dash please select dash dash'
Previously, there was an accessibility issue when using JAWS with IEG drop-down fields. Instead of JAWS reading out the value that was pre-selected in the drop-down, JAWS would always read out "dash dash Please Select dash dash". This issue has now been resolved. JAWS now reads out the pre-selected value in the drop-down correctly.
WorkItem:173693 - Notification that the High Contrast Mode User Preference is deprecated
The High Contrast Mode User Preference is now marked as deprecated and will be removed in a future release. For further information on High Contrast, you can refer to the User Preferences section in the Knowledge Center. Going forward, it is recommended that any customized pages should be designed in accordance with the Web Content Accessibility Guidelines (WCAG 2.0) Level AA, so that they are High Contrast by default.
LOOK & FEEL
WorkItem:106785 - Provide visual feedback during application processing
A progress indicator has been added to the application to signal to a user that the system has acknowledged an action and is currently busy. If the loading of content in any panel or modal dialog in the application takes longer than 2 seconds, a progress spinner will now appear.
The indicator is configurable using two properties in the ApplicationConfiguration.properties file:
- curam.progress.widget.enabled: This property toggles the feature on/off. Default: true.
- curam.progress.widget.threshold: This property specifies in milliseconds, the time offset before an indicator is displayed on the screen. Default: 2000 (2 seconds).
WorkItem:167176 - User interface look and feel upgrade impacts from Version 6.x to Version 7.0.0
The Merative Social Program Management user interface has been updated and, therefore, the underlying HTML structure of the application banner has been updated. Consequently, when you upgrade to Version 7.0.0, the updates to the HTML structure might impact customizations that you have implemented in previous versions. In particular, the following customizations might be affected by upgrading to Version 7.0.0:
- If you have implemented custom widgets that add new HTML to the default application; to obtain the new look and feel for custom widgets, see the color palette section.
- If you have previously added CSS rules to customize the look and feel of the default application.
Color palette
The updated Merative Social Program Management user interface uses the following colors from the Merative SPM Design full-spectrum color palette:
- #FFFFFF – “White”: Primary use: Page, modal and wizard background
- #E0E0E0 – “Grey10”: Primary use: Content background (for example, content panel, divider Lines)
- #777677 – “Grey50”: Primary use: Disable state (for example, disabled text and icon color)
- #464646 – “Grey70”: Primary use: Default body text (for example, list text, cluster text, context panel text)
- #C0E6FF – “Blue10”: Primary use: Drag and drop. This color is used to change the background color when an item is being dragged.
- #4178BE – “Blue50”: Primary use: Live or clickable item (for example, link text, actionable and clickable icons)
- #325C80 – “Blue60”: Primary use: Hover state item (for example, hover state for link text, hover state for actionable and clickable icons)
- #264A60 – “Blue70”: Primary use: Navigation (for example, shortcuts panel, cluster titles, page titles)
- #1D3649 – “Blue80”: Primary use: Application banner, large body copy text (for example, cluster titles, page titles)
- #AD1625 – “Red60”: Primary use: Attention, alert, warning (for example, required text message, warning message)
- #F9F9F9 – “Neutral2”: Primary use: Background color (for example, list headings)
- #F4F4F4 – “Neutral3”: Primary use: Background panel color (for example, smart panel)
New CSS class name
A "curam" CSS class name has been added to all HTML elements in the application. For example, CSS stylesheet rules that were previously named ".soria" should be named ".curam.soria".
Upgrade impact
- Analyze the CSS stylesheets in the custom component to determine which CSS rules should be updated with the "curam" CSS class name in order to apply the new look and feel to the customizations.
Logon/Logout Page
The look and feel of the logon and logout pages have been updated in line with the rest of the application.
Upgrade impact
- The width of the main content panel has been increased from 480 pixels to the full width of the logon and logout pages. Review any customizations that have been made to the main content panel on the pages to determine whether they are still relevant. If customizations have been made that rely on the main content panel being 480 pixels wide, then the position of the copyright notice must be updated.
Application banner role
The role that was previously displayed on the left side of the banner is no longer supported, for example, "Caseworker".
Upgrade impact
- Remove any customizations to the look and feel of the role that was displayed within the banner.
Application title and logo
The application logo and title are now positioned in the middle of the banner. The CSS rules have been updated.
Updated CSS rules
- Previous path: #app-banner .left-box .title
- Current path: body.curam.soria #app-banner . program-name-div .program-name-text-div span
Upgrade impact
- Review any customizations to the application title. Any customizations that modify any of the following aspects of the application logo and the title are no longer relevant:
- The position of the title within the banner. The length of the title that can be displayed is now limited to 41 characters.
- The default size of the container for the application logo is now 20 pixels x 20 pixels.
Application person menu
Previously, the application banner contained separate links for Preferences, Log out and About. The links are now included in a single application person menu that you access through the banner. The CSS rules for the links have been updated.
Updated CSS rules
- Preferences
- Previous path: #app-banner-dc #app-banner .right-box .right-cell .pref-list a
- Current path: body.curam.soria div.dijitPopup.dijitMenuPopup .dijitMenuItem .dijitMenuItemLabel
- About
- Previous path: #app-banner-dc #app-banner .right-box .right-cell .logout-list a
- Current path: body.curam.soria div.dijitPopup.dijitMenuPopup .dijitMenuItem .dijitMenuItemLabel
- Log out
- Previous path: #app-banner-dc #app-banner .right-box .logo img
- Current path:body.curam.soria div.dijitPopup.dijitMenuPopup .dijitMenuItem .dijitMenuItemLabel
Upgrade impact
- Review any customizations to the Preferences, Log out and About links to determine if the customizations are still relevant in relation to the new look and feel. You must also consider the following additional points:
- For customizations to be displayed correctly, you must apply the important selector to the CSS properties. For example, if a customization is implemented to set the background color to orange for each of the Preferences, Log out and About links, apply the following CSS rule:
body.curam div.dijitPopup.dijitMenuPopup .dijitMenuItem .dijitMenuItemLabel {
background-color: yellow !important;
}
- If each of the Preferences, Log out and About links needs to be styled differently, then you must implement a separate, specific CSS rule for each link.
Application welcome message
The position of the application welcome message has changed slightly to accommodate the new application person menu.
Updated CSS rules
- Previous path: #app-banner .right-box .left-cell
- Current path: body.curam.soria #app-banner .right-box .left-cell
Upgrade impact
- Review any customizations to the application welcome message.
- Any customizations that adjust the margins on either side of the welcome message are no longer relevant.
Application search
The look and feel of the application search field has been updated and is now positioned at the top of the banner next to the welcome message. Also,the structure of the underlying HTML has been updated considerably. The CSS rules for the application search box have been updated.
Updated CSS rules
- Search Text Box
- Previous path: div.application-search input
- Current path: body.curam.soria #app-banner .application-search .dijitInputField
Upgrade impact
- Review any customizations to the application search field to determine whether the customizations are still relevant in relation to the new look and feel.
Check boxes, radio buttons and file upload buttons
The look and feel of check boxes, radio buttons, and file upload buttons has been updated so that they are displayed and behave the same way in all supported browsers. In order to satisfy this implementation, the generated HTML for the widgets has been updated with two hidden LABEL elements after the associated INPUT element.
Upgrade impact
- Review any customizations to the widgets to determine if they are still relevant in relation to the new look and feel.
Modal dialogs
The default width of modal dialogs has been updated from 600 pixels to 700 pixels.
Evidence Dashboard
Minor updates have been made to the generated HTML for the Evidence Dashboard (Core Evidence Map) widget so that icons are displayed correctly in Right-to-Left (RTL) mode.
Upgrade impact
- Review any customizations to the Evidence Dashboard to determine if they are still relevant in relation to the new look and feel.
WIDGETS
PO03643, WorkItem:106840 - Application Search Copy/Paste Issue
The application search feature in the application banner is supposed to dynamically enable the search link when there is content in the search text box. Previously, the search link was not enabled correctly when content was pasted into the search text box via the the mouse, right-click, context menu. This now works as originally intended.
PO05048, WorkItem:107313 - Search fields not being cleared when a modal dialog is closed and the parent page is refreshed
Previously search popup action fields were not correctly cleared following a page refresh. This issue has now been resolved.
PO05757, WorkItem:143479 - No documentation for the File Upload widget uses browser specified controls
The documentation for the FILE_UPLOAD widget has been updated to clarify that the widget uses browser-specified controls, the text on the button is displayed in whatever locale the browser is set to, regardless of the locale that is configured in the application. For more information see, https://curam-spm-devops.github.io/wh-support-docs/spm/pdf-documentation.
CORE DEVELOPMENT INFRASTRUCTURE
WorkItem:164670 - Change the default tnameserv port from 900 to 1221
The default tnameserv port has been changed from 900 to 1221. This change is being done in this release to minimise future impact where some platforms restrict usage of the available lower ports.
Impact to custom web.xml files serving Eclipse development - this target port for RMI communication is maintained within this file and if the new default is used on the server, you should change any custom.xml files to match.
SERVER DEVELOPMENT ENVIRONMENT
Miscellaneous
WorkItem:165409 - TLS 1.2 Support
Application servers are now configured with SSL enabled in a TLSv1.2-only mode. The TLS protocol provides communication security over the Internet, and allows client/server applications to communicate in a way that is designed to prevent eavesdropping, tampering, or message forgery.
Documentation update for TLSv1.2 in WebSphere application server:
A new section "Configure Transport Layer" that provides instructions for manually enabling TLSv1.2 in WebSphere applications server has been added to the chapter Manual WebSphere Application Server Configuration in Cúram Deployment Guide for WebSphere Application Server.
Documentation update for TLSv1.2 in Weblogic application server:
A new section "Setup Transport Layer Security" that provides instructions for manually enabling TLSv1.2 in Weblogic applications server has been added to the chapter Manual WebLogic Server Configuration in Merative SPM Deploying on Oracle WebLogic Server.
MISCELLANEOUS
WorkItem:173411 - DataExtractor only extracting tables from the Merative SPM model and infrastructure and missing Workflow, CREOLE tables
An issue has been resolved whereby when extracting all tables from the database using the extractdata build target, Workflow and CREOLE tables would not be extracted.
Common Intake
WorkItem:149940 - Update documentation for show-container-help attribute within IEG containers
The product documentation for show-container-help attribute within IEG containers is updated. For more information, see https://curam-spm-devops.github.io/wh-support-docs/spm/pdf-documentation.
WorkItem:156705 - Introduce multi-select to Application Search
Previously the application search page used drop-down widgets to select type, program, and status for application search. This page has now been deprecated and replaced with ApplicationSearch_TabDetails4.uim. The new page uses multi-select widgets instead of drop-down widgets to select types, programs, and statuses. Searches can now be constructed from multiple criteria for each field allowing the user to execute more powerful searches for applications.
The application search page can be accessed through a quick link on the home page. The quick link has been updated in EJBServer/components/Intake/data/initial/WEBADDRESS.dmx. Previously, ApplicationSearch_TabDetails2.uim was loaded from the quick link which has been updated to ApplicationSearch_TabDetails4.uim.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
Cúram Modules
Outcome Management
Social Enterprise Collaboration
Provider Management
Universal Access
Appeals
Intelligent Evidence Gathering
Financial Management
Outcome Management
PO04342, WorkItem:97687 - Orphan Case Type Code in Outcome Management resulting in un-handled server exception
Previously, an un-handled server exception occurred when a customer installed Citizen Context Viewer and Assessment Planning components without the Social Enterprise Collaboration case type. The SEF case type was being referred in Citizen Context Viewer and Assessment Planning components' application properties.
This has been resolved by removing the affected codetable entry from Citizen Context Viewer and Assessment Planning application properties.
WorkItem:169579 - The Planner Application View is missing Quick Links and Shortcuts
In the Planner Application View, a number of Quick Links and Shortcut links were found missing when compared to the previous versions of the application.
This has been resolved by re-introducing the missing links.
The "Quick Links" pod has now been updated to further include following links -
- Search for an application case
- My application cases
- Register a Person
- Search for a referral case
- My Referrals
- Search for a person
The "Searches" section of the shortcuts panel has been updated to include following links -
- Person
- Case
- Application Case
- Referral
Additionally, a new section called "Intake" has been added to the shortcuts panel with following new links -
- My application cases
- My referrals
- Pending Application forms
Social Enterprise Collaboration
Case & Participant Index
Social Enterprise Folder
CASE & PARTICIPANT INDEX
WorkItem:159268 - Deprecate Case & Participant Index (CPI)
CPI functionality provided as part of the Social Enterprise Collaboration (SEC) module to enable Master Data Management (MDM) capabilities and display of information from an external system within Cúram is deprecated. Please refer to the Cúram Case and Participant Index (CPI) section within the Cúram Social Enterprise Collaboration Guide for a description of the deprecated functionality.
SOCIAL ENTERPRISE FOLDER
WorkItem:159365 - Deprecate the Social Enterprise Folder (SEF) case
The Social Enterprise Folder (SEF) case type provided as part of the Social Enterprise Collaboration (SEC) module to enable Multidisciplinary Team (MDTs) to collaborate on cases and clients is deprecated. The collaborative outcome plan and MDT portal functionality is available within the SEC module to support MDT collaboration on the delivery of services to clients. Please refer to the Social Enterprise Folder section in the Cúram Social Enterprise Collaboration guide for a description of the deprecated functionality.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
Provider Management
Miscellaneous
WorkItem:165340 - JAWS screen reader does not read description field
Previously, JAWS screen reader was not able to read description field on create new plan item modal window. This issue has been resolved now and the screen reader reads the field label as expected.
MISCELLANEOUS
WorkItem:159267 - Deprecate CPM Taxonomy
The taxonomy functionality that provides the ability to establish a hierarchy of terms and index those terms to provider service offerings for use in searching for services is deprecated. Please refer to the Services Taxonomy section in the Cúram Provider Management Guide for a description of the deprecated functionality.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
WorkItem:159364 - Deprecate CPM Performance Monitoring
The Performance Monitoring functionality that provides the ability to configure performance measures and evaluation criteria for a provider to enable agencies to measure provider performance is deprecated. Please refer to the Performance Monitoring section in the Cúram Provider Management Guide for a description of the deprecated functionality.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
Universal Access
WorkItem:118703 - The text ‘Your application has been submitted’ is missing heading on Application Submitted Page Player Page
Previously, when a user submitted an application through the citizen portal, the confirmation page displayed the heading "Your application has been submitted." without any HTML formatting. This resulted in the heading getting lost with the rest of the descriptive text in regular font.
This is resolved now by using the heading specific HTML tag for the text "Your application has been submitted." making it to appear in bold letters.
PO06030, WorkItem:149093 - 'Skip to Main Content' navigation Link is not working as Expected
Previously, when the users clicked the 'Skip to main content' link in any Universal Access application page, they were not navigated to main content of the page, and instead the focus was brought to the navigation menu.
Now, this has been resolved by adding a tab index value to the main content of the page and clicking on the "Skip to main content" link now navigates the user to the main content of the page as expected.
PO06205, WorkItem:155467 - Language drop-down menu tooltip does not get displayed in the correct language
Previously, the tooltip on the language drop-down menu was always getting displayed in English in all localized application.
Now, this has been resolved by reading the tooltip of the Language drop-down menu from the properties file and having it localized for all the applications.
PO06299, WorkItem:164952 - The JAWS screen reader reads the HTML code instead of descriptions for the items present on the Application Banner
Previously, the JAWS screen reader used to read HTML code from the help button drop down list of the Application banner.
Now, this has been resolved by adding description to the banner items using the 'aria-label' attribute and the screen reader correctly reads the descriptions of the respective application banner items.
WorkItem:168153 - Tooltips missing for Navigation Items in Universal Access
Previously in Universal Access, some of the navigation bar items did not include the tool tip text.
This has now been resolved by adding a tool tip text for each of the navigation items.
Appeals
PO06368, WorkItem:161998 - Search icon in New Desk-Based Hearing modal reached after multiple tabs
Previously, when a user opened the 'New Desk-Based Hearing' modal, the field focus was not set to the 'Hearing Official search' field, requiring the user having to tab multiple times to reach the field.
This has now been resolved by setting the default focus on the 'Hearing Official Search' field.
Intelligent Evidence Gathering
Player
PLAYER
PO05598, WorkItem:105479 - User is unable to select radio buttons in IEG by clicking on the radio button label text
There was an issue where certain radio buttons could not be checked or unchecked by clicking on their associated label. This issue has been resolved.
Financial Management
WorkItem:123362 - Improve documentation on Reconcile Case Batch functionality
The description of the Reconcile Case batch process in the Knowledge Center documentation is improved. For more information see https://curam-spm-devops.github.io/wh-support-docs/spm/pdf-documentation.
WorkItem:159370 - Deprecate the Over / Under Payment Graphical View
The graphical view of over / under payments generated within a product delivery case is deprecated. The statement view is available to users for understanding the history of over / under payments within a case.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
Solutions
Income Support
Child Welfare
Cúram Workers Compensation
Income Support
Medical Assistance
WorkItem:101574 - Spend Down page not conforming to Merative SPM accessibility standards
The Spend Down page did not conform to Merative SPM accessibility standards, the formatting has been altered and this has now been resolved.
WorkItem:156666 - Launch an application for HCR and Income Support from the Person tab using the same action
Previously two separate actions were included on the Person tab actions menu for launching the Health Care Reform (HCR) Intake application script and the Income Support Intake application script. The New Application Form action launched the HCR Intake application script, and the New Application action launched the Income Support intake application script. Having two different action labels which launched the same business function was inconsistent and non intuitive.
In order to have a consistent user experience, the two actions have been replaced with a single New Application action that launches the relevant intake application script depending on user role access. Some minor retraining will be required for caseworkers used to launching the Income Support intake application.
WorkItem:156694 - Rename tab actions on Income Support and HCR applications to be more consistent
Updates have been implemented to improve consistency for users who navigate both the Income Support and the Health Care Reform (HCR) application tabs. Aswell as reordering the display of the tab level menu items, the following updates have been applied to the Income Support application tab level actions:
- "Edit Details" has been renamed to "Edit"
- "Review Eligibility Result" has been renamed to "Authorize"
- A new menu item, "New Program Appeal", has been added
For the HCR application tab level menu items, the "Find Client" and "Add Client" menu items have been removed as they have been replaced by the Guided Change wizard.
Some minor retraining will be required for caseworkers who are used to working with HCR and Income Support applications.
WorkItem:156697 - Renaming of fields on Income Support and HCR application case context panels to be more consistent
To improve consistency between the Health Care Reform (HCR) application case context panel and the Income Support application context panel, the following label changes have been implemented:
- Occurrences of 'Application Case' have been updated to 'Application'.
- Occurrences of 'Date' when referring to an application date have been updated to 'Application Date'.
- The label 'Programs Applied For' has been updated to 'Programs'.
- Occurrences of 'Programs Requested' have been updated to 'Programs'
Some minor retraining will be required for caseworkers used to working with HCR and Income Support applications.
WorkItem:157645 - Remove New Application Case button from tab actions and page level actions
For the Health Care Reform (HCR) and Income Support user roles, the "Person" tab action menu has been updated to remove the "New Application Case" menu item because the application is created by launching the intake script from the "New Application" menu item.
The "New Application Case" and "New Referral" buttons have been disabled by default on the Applications page of the "Care and Protection" page level tab on the "Person" tab. The buttons can be enabled again at this level if needed by selecting the "Direct Creation" checkbox in the application case configuration settings in the administration console.
Having multiple actions that launched the same business function was inconsistent and nonintuitive.
The actions have been replaced with a single "New Application" action that launches the relevant intake application script depending on user role access. Some minor retraining will be required for caseworkers who are used to launching HCR and Income Support intake applications.
WorkItem:157647 - Income Support pending applications on Person home page
The ‘Pending Application Cases’ cluster on the person home page has now been renamed to ‘Pending Applications’.
Previously the list displayed only the person's pending Health Care Reform (HCR) applications. Now the list displays the person's pending Income Support applications as well, giving a fuller view of the person's current pending applications, irrespective of whether the user's role is HCR or Income Support. Income Support applications that have a status of 'Submitted', 'Submit Failed' or 'Ready for Determination' are displayed in the Pending Applications list. Having a single business function that behaved differently across applications was inconsistent and non intuitive.
In order to have a consistent user experience, these functions now exhibit the same behaviour. Some minor retraining will be required for caseworkers used to working with HCR and Income Support applications.
PO06102, WorkItem:158612 - Incorrect Allowable and Non-allowable Self Employment expense amounts are displaying incorrectly on the Food Assistance product delivery decision page
Previously, the Allowable and Non-allowable self employment expense amounts were incorrectly displayed on the Food Assistance product delivery decision page. The values displayed were more than they should have been.
Now, these values have been corrected. They are no longer being multiplied and all Farm, Non Farm, Conservational, Feed and Purchase allowable and Non-allowable self employment expenses on the Income screen, Household and Member screen are displaying correct values.
The Employment Expense Decision Table has also been updated. The expense types Freight and Trucking, and Office Expenses have now Business or Total Amount for Farm Allowable expenses and the expense types Depreciation, Transportation Costs and Meals/Entertainment have now Business or Total Amount for Non Farm allowable expenses.
Technical details:
/EJBServer/components/ISFoodStamps/CREOLE_Rule_Sets/FoodAssistanceRuleSet.xml
Class: FASelfEmploymentIncomeHelper
- totalAllowableEmploymentExpensesTimeline: Updated - Condition added to verify non farm expenses which was being counted as farm expenses.
Class: FAEmploymentExpenseTypesDecisionTable
- allowableFarmExpenseTypesTimeline: Updated - Freight and Trucking, Office Expenses, Dependent Care Assistance Programs, Interest on Loans for Business Property types have now Business or Total Amount for Farm allowable expenses. Accident and Health Plans has been updated to have 0 for Farm allowable expenses.
- allowableNonFarmExpenseTypesTimeline: Updated - Depreciation, Transportation Costs, Meals/Entertainment types have now Business or Total Amount for Non Farm allowable expenses. Accident and Health Plans has been updated to have 0 for Farm Non allowable expenses.
Class: FAExcludedEmploymentExpenseTypesDecisionTable
- excludedFarmExpenseTypesTimeline: Updated - Freight and Trucking, Office Expenses, Dependent Care Assistance Programs, Interest on Loans for Business Property have now 0 Amount for Farm excluded expenses. Conservation and Feed Purchases expenses also have now 0 amount as their value was incorrectly displayed on non allowable expenses if they were counted as allowable. Accident and Health Plans has been updated to have Business or Total Amount for Farm excluded expenses.
- excludedNonFarmExpenseTypesTimeline: Updated - Depreciation, Transportation Costs, Meals/Entertainment have now 0 Amount for Non Farm excluded expenses
Accident and Health Plans has been updated to have Business or Total Amount for Non Farm excluded expenses.
/EJBServer/components/ISFoodStamps/CREOLE_Rule_Sets/FoodAssistance/ProductDisplay/Income/Household/FAHouseholdIncomeCategory.xml
Class: FAHouseholdIncomeCategory
- allNonFarmFASelfEmploymentHelpersForHousehold: New attribute - Filters all Non Farm Self Employment Helpers records to avoid duplicated records.
- allFarmFASelfEmploymentHelpersForHousehold: New attribute - Filters all Farm Self Employment Helpers records to avoid duplicated records.
- partialAllowableSelfEmploymentExpensesDisplayList: New attribute - Filters all Farm Self Employment expenses to avoid duplicated records.
- partialExcludedSelfEmploymentExpensesDisplayList: New attribute - Filters all Farm Self Employment expenses to avoid duplicated records.
- allAllowableNonFarmSelfEmploymentExpensesDisplayList: Updated - Refers to the new attribute allNonFarmFASelfEmploymentHelpersForHousehold instead of allFASelfEmploymentHelpersForHousehold
- allAllowableFarmSelfEmploymentExpensesDisplayList: Updated - Refers to the new attribute allFarmFASelfEmploymentHelpersForHousehold instead of //allFASelfEmploymentHelpers ForHousehold
- allAllowableSelfEmploymentExpensesDisplayList: Updated - Refers to partialAllowableSelfEmploymentExpensesDisplayList for calculation of Farm and Non Farm allowable expenses.
- allExcludedNonFarmSelfEmploymentExpensesDisplayList: Updated - Refers to the new attribute allNonFarmFASelfEmploymentHelpersForHousehol instead of allFASelfEmploymentHelpersForHousehold.
- allExcludedFarmSelfEmploymentExpensesDisplayList: Updated - Refers to the new attribute allFarmFASelfEmploymentHelpersForHousehold instead of allFASelfEmploymentHelpersForHousehold.
- allExcludedSelfEmploymentExpensesDisplayList: Updated - Refers to partialAllowableSelfEmploymentExpensesDisplayList for calculation of Farm and Non Farm allowable expenses.
/EJBServer/components/ISFoodStamps/CREOLE_Rule_Sets/FoodAssistance/ProductDisplay/Income/Member/FAMemberSEExpensesDisplayCalculator.xml
Class: FAMemberSEExpensesDisplayCalculator
- selfEmploymentExpensesDisplayList: Updated attributes - Condition added to verify non farm expenses which was counted as farm expenses.
WorkItem:158613 - Launch an application for HCR and Income Support from the Prospect Person tab using the same action
Previously two separate actions were included on the Prospect Person tab actions menu for launching the Health Care Reform (HCR) Intake application script and the Income Support Intake application script. The New Application Form action launched the HCR Intake application script, and the New Application action launched the Income Support intake application script. Having two different action labels which launched the same business function was inconsistent and non intuitive.
In order to have a consistent user experience, the two actions have now been replaced with a single New Application action that launches the relevant intake application script depending on user role access. Some minor retraining will be required for caseworkers used to launching the Income Support intake application.
WorkItem:158807 - Remove New Application Case button from Prospect person menu
For the Health Care Reform (HCR) and Income Support user roles, the "Prospect Person" tab action menu has been updated to remove the "New Application Case" menu item because the application is created by launching the intake script from the "New Application" menu item.
The "New Application Case" and "New Referral" buttons have been disabled by default on the Applications page of the "Care and Protection" page level tab on the "Prospect Person" tab. The buttons can be enabled again at this level if needed by selecting the "Direct Creation" checkbox in the application case configuration settings in the administration console.
Having multiple actions that launched the same business function was inconsistent and nonintuitive.
The actions have been replaced with a single "New Application" action that launches the relevant intake application script depending on user role access. Some minor retraining will be required for caseworkers who are used to launching HCR and Income Support intake applications.
WorkItem:159065 - Income Support pending applications on Prospect Person home page
The ‘Pending Application Cases’ cluster on the prospect person home page has now been renamed to ‘Pending Applications’. Previously the list displayed only the prospect person's pending Health Care Reform (HCR) applications. Now the list displays the prospect person's pending HCR and Income Support applications together to give a fuller view of the prospect person's current pending applications, irrespective of whether the user's role is HCR or Income Support. Income Support applications that have a status of 'Submitted', 'Submit Failed' or 'Ready for Determination' are displayed in the Pending Applications list. Having a single business function that behaved differently across applications was inconsistent and non intuitive.
In order to have a consistent user experience, these functions now exhibit the same behaviour. Some minor retraining will be required for caseworkers used to working with HCR and Income Support applications.
WorkItem:161589 - Rename Income Support application tabs to be consistent with HCR
Updates have been implemented to improve consistency for users who navigate both the Income Support and the Health Care Reform (HCR) application tabs. The following updates have been applied to the Income Support application page level tabs to make the tabs more consistent with the HCR application:
- The tab display order has been updated.
- The Notes, Attachments, and Communications content from the Contact tab has been moved to the Administration tab.
- The List View and Calendar View content from the Interviews tab has been moved to the Administration tab.
- The Roles tab under the Administration tab has been renamed to Users.
Some minor retraining will be required for caseworkers used to working with HCR and Income Support applications.
WorkItem:163524 - Consistent search criteria on Application Search for HCR and Income Support
Occurrences of the following labels on the application search page have been renamed for consistency across Income Support and Health Care Reform (HCR).
- “Case Reference” has been changed to "Application Reference"
- “Application Reference” has been changed to ”Form Reference"
- “Application Received” has been changed to "Date"
- “Application Type” has been changed to “Type”
- “Application Date” has been changed to “Date”
Validation messages for search criteria have also been updated to reflect these changes and the word "case" has been removed. This change has been made to provide a more consistent user experience for caseworkers who are working on both HCR and Income Support applications. Some minor retraining will be required for caseworkers who are used to working with HCR and Income Support application searches.
WorkItem:163525 - Consistent search results on Application Search for HCR and Income Support
Both Health Care Reform (HCR) and Income Support application search pages have been updated to display more consistent search result labels.
On the application search page for HCR, the following labels have been updated:
- 'Case' has now been changed to 'Application'
- 'Application' has now been changed to 'Form'.
On the application search page for Income Support, the following labels have been updated:
- 'Reference' has now been changed to 'Application'
- 'Client' has been changed to 'Clients'
- 'Programs Requested' has been changed to 'Programs'
- 'Application Date' has been changed to 'Date'
This change has been made to provide a more consistent user experience for caseworkers who are working on both HCR and Income Support applications. Some minor retraining will be required for caseworkers who are used to working with HCR and Income Support application searches.
WorkItem:168339 - Application Type search criteria on Income Support Application Search should only display application types relevant to Income Support
The application type search criteria on the Income Support application search page was displaying irrelevant options for eligibility and intake workers. Having irrelevant options being displayed resulted in extra effort for the caseworker to find applications. In order to make the application search process more intuitive, the application type is now filtered by user role and only relevant application types are presented for application case searches. Items for the Income Support user role that have been filtered out are ‘Health Care' (Code ‘AT26001’) and ‘Unemployment Insurance' (Code 'AT19002’). Some minor retraining will be required for caseworkers who are used to working with Income Support application search.
WorkItem:169696 - Program search criteria on Income Support Application Search should only display programs relevant to Income Support
The program search criteria on the Income Support application search page was displaying irrelevant options for Income Support workers. Having irrelevant options being displayed resulted in extra effort for the caseworker to find applications. In order to make the application search process more intuitive, the programs are now filtered so that only relevant programs are presented for application case searches. The Insurance Affordability program type is no longer displayed as an option for these users. Some minor retraining will be required for caseworkers who are used to working with Income Support application search.
WorkItem:171486 - Registration Date for a Prospect Person is blank after running triage/screening process
Previously, after running the triage and screening process for a Prospect Person, their registration date was not displayed on the home page.
Now, this has been fixed and after running the triage and screening process for a Prospect Person, their registration date is displayed correctly.
WorkItem:175648 - Error displayed when opening application search page from shortcuts panel.
Previously an error occurred when the 'owuser' tried to open the application search page from the shortcuts panel. This was caused by an incorrect tab configuration that has now been corrected.
MEDICAL ASSISTANCE
WorkItem:101740 - Solution Alignment: Consistent Case Management between HCR and CGISS
As part of ongoing improvements to improve the consistency in the user interfaces of the application and case management between the Health Care Reform (HCR) and Income Support (IS) solutions, we have implemented some changes to the pages, actions and navigations of the HCR and IS application management. Previously the intake script for HCR and IS was launched from different action menu items from the Person tab actions menu. The intake script can now be launched from a single action menu item on the Person tab actions menu and will launch the relevant intake script based on the user access. A Pending Applications list on the Person home page will display both the person's in progress HCR and IS applications instead of previously, which displayed only the person’s HCR in progress applications. The labels and actions on the tab level and page level action menus and the context panels have now been made more consistent between the HCR and the IS applications. A multi-select search has been introduced to the IS application search page for the Type, Program and Status search criteria and also the labels in the search criteria and search results have now been made more consistent between the HCR and IS application search pages.
PO02247, WorkItem:103816 - SSN of non-applicant application filer not mapped to evidence
Previously, when a non applicant SSN was submitted in an application form, via the case management or the citizen portal, the corresponding evidence was not mapped in the application case.
Now, the SSN evidence is mapped when a SSN number is submitted in an application form for a non applicant.
The following changes have been made:
Added the mapping of attribute 'nonApplicantSSN' to 'alternateID' attribute on dynamic evidence entity 'SSNDetails' within evidence mapping configuration EvidenceMappingConfiguration_1_7 located in /EJBServer/components/HCR/data/initial/clob/EvidenceMappingConfiguration_1_7.xml
WorkItem:104195 - Slider indicators on the home page do not change when high contrast mode is on
Previously, the Slider indicators on the HCR home page did not change to High Contrast when High Contrast mode was selected.
Now, selecting High Contrast mode enables the High Contrast Slider indicators.
Files Changed
/Curam/components/HCROnline/HomePages/css/protohomepage-high-contrast.css
PO04618, WorkItem:104819 - Incorrect results on Medicaid PDC for a member returning to household
Previously, when a member left the household and then returned back after a period of time, they were not included in the eligibility determination. This resulted in incorrect decisions when a member left the household and was added to the case again by creating another Application Details evidence to indicate their return.
This issue is now resolved such that the eligibility determinations take in to account periods for which a member is part of the household.
WorkItem:104986 - When using JAWS, links with the same name on different sections are being read by the same link name
Previously, when using JAWS on the Citizen Portal Homepage, when the Frequently Asked Questions sections in the Slider were accessed, only "Frequently Asked Questions" was being read by JAWS. Now, "Frequently Asked Questions about <panel specific text>" is being read correctly.
PO05325, WorkItem:105085 - Eligibility is not determined when a previously removed member is added back to the household
Previously, when a household member was removed from a case and then returned back after a period of time, they were not included in the eligibility determination. When they left and then added back to the case again by creating another Application Details evidence to indicate their return, the resulting decisions were incorrect.
This issue is now resolved such that the eligibility determination takes in to account periods for which the member is part of the household.
PO03875, WorkItem:107061 - Focus on the blue dropdown button on the Motivation Results page is not clear
Previously, the focus on the blue drop down button on the Motivation Results page was not clear.
Now, this has been fixed and the contrast modes are now quite distinct from each other and are clear.
PO04165, PO03480, WorkItem:122862 - Unhandled Server Exception when transferring Income Evidence between two Insurance Affordability Integrated Cases
Previously, Income Evidence between two Insurance Affordability Integrated Cases could not be transferred if the evidence broker was disabled. This resulted in an Unhandled Server Exception error.
Now, Income Evidence can be transferred between two Insurance Affordability Integrated Cases.
The change affected the /EJBServer/components/HCR\CREOLE_Rule_Sets/HealthCareVerRuleSet.xml, the dateOfBirth and dateOfDeath attributes in the HealthCareVerRuleSet on the Person attribute.
WorkItem:156708 - Application Case renamed to Application in Administration Application
In the administration application, the name and description fields configured for Health Care Reform (HCR) Application Cases within the Universal Access section have been updated to use the term ‘Application’ rather than ‘Application Case’. For example, ‘Account Transfer COC Application Case’ is now labelled as ‘Account Transfer COC Application’.
This change has been made to provide a more consistent user experience, bringing it in line with other areas of the application. Some minor retraining will be required for administrators used to configuring HCR Applications.
WorkItem:159216 - My Application Cases renamed to My Applications for HCR caseworkers
The page title and tab name of the ‘My Application Cases’ screen has been renamed to ‘My Applications’ for Health Care Reform (HCR) case workers. This is now in line with the labelling on the shortcuts panel as well as the Income Support application.
Having differing page titles and tab names for the same functionality was not user friendly for users using both HCR and Income Support.
In order to have a consistent user experience, the page titles and tab names are now the same. Some minor retraining will be required for HCR caseworkers used to working with applications.
WorkItem:161693 - Deprecate HCR Intake Reports
The HCR Intake Reports provided to help address the ability for agencies to manage failed applications are deprecated. Please refer to the Intake Reports section within the Income Support Guide for a description of the deprecated functionality.
Artefacts were deprecated as a result of this change. For more information, please see this ticket in the "Notes on Deprecation" section.
PO06397, WorkItem:163469 - Incorrect eligibility period displayed on the Graph View of the Eligibility Viewer if being viewed in a different time zone
Previously, the Graph View of the Eligibility Viewer would display the incorrect eligibility periods if being viewed in a different time zone.
This has now been fixed and the Graph View of the Eligibility Viewer will now consistently show the same dates across all time zones
WorkItem:163523 - Rename title on Application Case Search for HCR
The application case search page title in Health Care Reform (HCR) has been renamed from ‘Application Case Search’ to ‘Application Search’, bringing it in line with Income Support.
Having differing page titles for the same functionality was not user friendly for users who use both HCR and Income Support.
In order to have a consistent user experience, the page titles are now the same. Some minor retraining will be required for HCR caseworkers who are used to searching for applications.
