Micromedex Product Support
The Merative Product Support Portal is a communication tool and information resource for Merative customers.
The Merative Product Support Portal is available 24 hours a day, 7 days a week to perform the following tasks:
- Submit Product Support issues or questions.
- Review and update the status of support issues.
- Communicate more effectively with Product Support.
- Find product information and updates.
- Find solutions to common product issues with the Knowledge Base.
- Maintain your personal contact information, such as phone number, mailing address, and email address.
- Access time-sensitive information via Product Bulletins.
Telephone: (877) 843-6796
State the Micromedex Product Name or select Option 4 from the provided Phone Tree list.
Web form: Micromedex Support Request Form
Hours of operation
Micromedex Support is available 24/7.
Standard business hours are 8:00 AM to 8:00 PM EST, Monday to Friday, excluding Merative Holidays.
Products in this offering include: