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    Product Support Cúram

    Merative Cúram Support Newsletter – June 2025

    As a valued Merative™ client, we hope that you find the following Cúram newsletter useful. The information is intended to help you stay up-to-date with the latest feature, maintenance, and administration updates for the Cúram application. The newsletter contains links to Cúram technical support documents and supplemental information, such as release notes or What's New for different releases. If you have any questions, please don't hesitate to open a case with Cúram Support.

    In the spotlight

    Merative Cúram v8.2.0.0 is now available!

    Support for Java 21 on Liberty for containers

    Due to the Oracle announcement that support for Java 8 will end in Dec 2030, we have introduced support for Java 21 for IBM Liberty application server using IBM MQ for containerised deployments. Future releases will support additional deployment models. We continue to support Java 8 on WebSphere application server, Liberty and WebLogic. Customers can stay on Java 8 or transition to the modern java platform by choosing the appropriate version of the installer.

    Extended support for Containerization

    With our 8.2 Modern Java release, we’ve expanded our container orchestration platform support beyond OpenShift to include:

    • Production support for Microsoft Azure Kubernetes Service (AKS)
    • Dev/Test support for Amazon Elastic Kubernetes Service (EKS)

    This expansion enables our clients to scale applications more efficiently, enhance system resilience, and accelerate innovation through cloud-native architectures.

    User Experience

    Accessibility – Caseworker and Clients

    At Merative, we are committed to ensuring our systems meet recognized industry accessibility standards. The 8.2.0.0 release continues on this commitment with additional enhancements across numerous WCAG 2.1 criteria to improve accessibility for both clients and caseworkers.

    Improved readability

    To improve readability of pages and modals in the caseworker application, the label font size was increased. Font size and weight were also increased for the shortcut menu.

    Asset updates

    Universal Access (UA) Responsive Web Application v7.8.0 - released on 18 June 2025    

    • Previously, system messages were not displayed for logged-in non-linked users. Non-linked users are not yet linked to a person or a prospect person in the Cúram backend. The system messages were only being displayed for logged-in linked users. Now, a new environment variable REACT_APP_SYSTEM_MESSAGES_NON_LINKED_USER_ENABLED has been introduced. When set to true, where the visibility field is set to ‘Logged-in users’ or ‘Public and logged-in users’, system messages are displayed in the communication banner within the Citizen Engagement portal for all logged-in users, whether their account is linked or not linked to a person/prospect person in the Cúram backend. Setting the value to false means system messages are not displayed for non-linked users. By default, the value is true, meaning system messages are displayed for non-linked users.

    Cúram Design System (DS) v7.8.0 - released on 18 June 2025   

    • A new helpControl property has been added to the <Label /> component. This property allows developers to manage and provide their own components and behaviors to associate the help content with form inputs.

     

    Asset updates

    Universal Access (UA) Responsive Web Application v7.8.0 - released on 18 June 2025

    • Previously, system messages were not displayed for logged-in non-linked users. Non-linked users are not yet linked to a person or a prospect person in the Cúram backend. The system messages were only being displayed for logged-in linked users. Now, a new environment variable REACT_APP_SYSTEM_MESSAGES_NON_LINKED_USER_ENABLED has been introduced. When set to true, where the visibility field is set to ‘Logged-in users’ or ‘Public and logged-in users’, system messages are displayed in the communication banner within the Citizen Engagement portal for all logged-in users, whether their account is linked or not linked to a person/prospect person in the Cúram backend. Setting the value to false means system messages are not displayed for non-linked users. By default, the value is true, meaning system messages are displayed for non-linked users. 

    Cúram Design System (DS) v7.8.0 - released on 18 June 2025

    • A new helpControl property has been added to the <Label /> component. This property
      allows developers to manage and provide their own components and behaviors to associate the help content with form inputs.


    Planning

    Support for Windows 11
    Support for the Microsoft® Windows® 11 platform has been retrospectively added to the 8.1.2 and 8.1.3 Cúram releases for designing, developing, testing, and building the Cúram application.

    Google Manifest V2 Support Timeline - for Microsoft Word Integration
    Google has published an update regarding the withdrawal of Manifest V2, which will impact users using the older version of the Curam browser extension, for MS Word Integration. Due to Google's withdrawal of support for Manifest V2 extensions, Merative released a new browser extension (in 2023) that clients must now adopt. 

    Cúram Enhancement Request - Aha! Ideas
    We invite you to shape the future of Merative. Please submit your ideas and enhancement requests.

    Evidence sharing rules XML samples
    XML Samples guidelines for using sharing rules XML schema to map logically equivalent evidence types.

    Cúram Prerequisites
    Review the supported operating systems, prerequisites, and supported software to ensure compatibility.

    Cúram Third Party Prerequisites Policy Change
    Beginning with the release of Cúram v7; and for all future releases of Cúram solutions; we will only define support for the third-party products for which our solutions have a direct dependency.

     

    Security

    Cúram Security Bulletins:
    Support login is required to access published security vulnerabilities, which include the associated Common Vulnerability Scoring System (CVSS).

     

    Fixes

    Cúram 8.2.0.0 Release Notes
    Cúram 8.2.0.0 Release Notes, released on July 3, 2025.

    Cúram 8.1.3.0 iFix 2 Release Notes
    Cúram 8.1.3.0 iFix 2 Release Notes, released on April 17, 2025.

    Cúram 8.1.2.0 iFix 4 Release Notes
    Cúram 8.1.2.0 iFix 4 Release Notes, released on June 20, 2025.

    Cúram 8.1.1.0 iFix 1 Release Notes
    Cúram 8.1.1.0 iFix 1 Release Notes, released on October 08, 2024.

    Cúram 8.0.3.0 iFix 7 Release Notes
    Cúram 8.0.3.0 iFix 7 Release Notes, released on June 17, 2025.

    Cúram iFixes and Software Downloads:
    Download iFixes and Merative Software releases for Cúram here.

    Cúram Release Notes
    Access to previously released Cúram Release Notes can be accessed here.

     

    Documentation

    Cúram Documenation
    Product documentation, release information, and technical support articles for Cúram

    Cúram Documentation (PDF Library)
    Production documentation, release information, and technical support articles in PDF format

    Cúram Release notes
    Cúram Release notes information about new / updated features, resolved issues, and known issues

    Cúram on Kubernetes
    Production documentation for Cúram on Kubernetes

    Cúram UI Addon Development Environment
    This open source repository provides a React JavaScript development environment for Cúram. You can now extend UIM by using React, IBM® Carbon Design System, GraphQL, and Apollo Client

    Cúram UI Upgrade Helper
    Use the UI Upgrade Helper to help you to upgrade the Cúram UI from version 7 to version 8

     

    Education

    Cúram Education Offerings
    Listing of Cúram courses with the abstract for each lesson and exercise

    New Courses for Cúram v8.x:

    • CUR090 – Merative Cúram for Developers (ADE) 8.X: This self-paced course provides learners with a technical understanding of the Cúram Application Development Environment (ADE). This course provides a solid grounding in the Cúram model-driven development approach and ADE. It presents an architectural overview of the Cúram application and introduces ADE features and tools for modeling, coding, building, and troubleshooting applications. During the course, learners will design and implement a simple end-to-end application using many ADE client and server features.
    • CUR091 – Merative Cúram for Developers (Customization) 8.X: This course introduces learners to the techniques that are used to customize Cúram out-of-the-box (OOTB) solutions for Cúram implementation projects. The course describes the approach for customizing OOTB applications compliantly and how to customize client and server artifacts, including source code and non-source code artifacts. The course then outlines how REST and web services are used to integrate with external applications and how custom features can be implemented using events, deferred processes, and batch processes. Finally, the course outlines the approaches for localizing, supporting, and upgrading Cúram. During the course, learners will also perform impact analysis on OOTB applications and implement compliant customizations.

    Cúram Education (video)
    Informative Merative video about the benefits of Cúram training

     

    Support Resources

    To request login access to the Cúram Support / Software Download portal:
    Login access is required to download Cúram software

    Collecting Data to troubleshoot a Cúram issue:
    Information to be collected, in order to troubleshoot issues encountered while using Cúram

    Open a Cúram Case:
    Engage Cúram Support and open a ticket

    View an existing Cúram Case
    In order to view previously opened Cúram support tickets, click here

    View an existing Cúram Known Issue (Defect):
    Search for previously opened Cúram Known Issues

    Cúram Performance Tuning
    This guide provides a quick-start and guidelines to tuning Cúram in a production or production-like environment in both traditional Cúram deployments (VMs or bare-metal) and Kubernetes environments.