The results are in. We are thrilled to share that the 2026 Best in KLAS: Software & Services report has recognized Micromedex by Merative as the leader in clinical decision support. For the second time, Micromedex is ranked #1 for Clinical Decision Support: Point-of-Care Drug Reference. Adding to the celebration, DynaMedex has earned its first #1 ranking for Clinical Decision Support: Point-of-Care Disease Reference.
KLAS Research provides impartial, data-driven insights into the healthcare technology landscape. The annual Best in KLAS report is a trusted benchmark for healthcare organizations seeking to partner with high-performing vendors. From healthcare providers to payers, institutions across the health system seek out leading clinical decision support solutions for excellence in healthcare delivery and value-based care. This recognition is not just an award; it is a direct reflection of the trust and satisfaction of the healthcare professionals who use our solutions every day to deliver exceptional patient care.
Leading the way in clinical decision support
Being named Best in KLAS is a significant honor because it is based entirely on feedback from our customers. The award signifies a commitment to product quality, strong client relationships, and tangible outcomes. It validates our mission to empower clinicians with reliable, evidence-based tools that streamline workflows and enhance patient safety.
“The Best in KLAS awards recognize the vendors who consistently deliver excellence through partnership with healthcare organizations. Winning this award means customers trust you to help them succeed in our rapidly changing healthcare landscape. This means helping them to improve patient care, achieve better outcomes and find true ROI. We’re honored to amplify the voice of providers and payers at KLAS, and to celebrate those vendors who turn feedback into action.”
- Adam Gale, CEO, KLAS Research
Micromedex: A trusted partner in care
For years, clinicians have relied on Micromedex for comprehensive, unbiased drug information, now with a seamless user experience to simplify decision making. This year’s #1 ranking underscores our dedication to providing an intuitive and powerful tool that clinicians can depend on. The feedback we received through KLAS highlights the value of our intuitive search function and the depth of our content. As one client shared;
“Micromedex is easy to use. The search function works well, and the information is very comprehensive, detailed, and well organized.”
- Manager, January 2025, collected by KLAS Research
Innovation driven by your feedback
This achievement would not be possible without the partnership and insights from our customers. Their feedback is the driving force behind our continuous innovation. Over the past year, we have focused on evolving our solutions to meet the complex challenges customers face.
Key improvements that contributed to this win include:
- AI-powered search: We launched significant enhancements to our search capabilities, providing smarter and faster access to relevant content, including capabilities powered by artificial intelligence. KLAS-reported feedback stated “It is very easy to use because it is very intuitive. It pretty much prompts us for whatever we need to do.” (Manager, October 2025, collected by KLAS Research)
- Enhanced user experience: We have worked to deliver better performance with fewer interruptions. Our commitment to AI transparency, through features like suggested searches and follow-up prompts, helps build trust and confidence in the answers provided.
These advancements reflect our commitment to delivering cost-effective tools that improve the clinician experience and reduce cognitive load. As one client stated to KLAS;
“I have really good ROI for Micromedex.”
- Director, September 2025, collected by KLAS Research
DynaMedex: A new leader in disease reference
We are especially proud to see DynaMedex achieve its first #1 ranking. This recognition validates our efforts to provide a solution that offers deep, evidence-based insights into disease management. DynaMedex is designed to help clinicians make informed decisions with confidence, ultimately strengthening the consistency and efficiency of clinical reviews.
What this means for our customers
For our customers, this Best in KLAS recognition is an assurance of quality and reliability. It means you can continue to count on Micromedex and DynaMedex for:
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Faster, confident decision-making: Access trusted, evidence-based information quickly at the point of care. Feedback from KLAS Research reported; “Micromedex’s strengths are its ease of use and concise information...” (Manager, September 2025, collected by KLAS Research)
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Improved patient outcomes: Utilize tools designed to enhance patient safety and support better care delivery. As one client stated to KLAS: “This product has helped reduce errors and streamline our processes from the pharmacy standpoint and from a prescriber standpoint. It has definitely assisted in making sure our drug information is up-to-date and everything is standardized to reduce medication errors on our side.” (Manager, October 2025, collected by KLAS Research).
- Streamlined workflows: Benefit from seamless integration with your existing electronic health record (EHR), pharmacy benefit management systems, and clinical processes. KLAS feedback included praise for integration and interoperability, “We are going to have Micromedex forever; we have had it for a long time. Micromedex integrates really well. It is great...” (Manager, February 2025, collected by KLAS Research)
A thank you to our partners
We extend our sincerest gratitude to our customers across the healthcare ecosystem. Your willingness to share your experiences, challenges, and successes allows us to build better solutions. This recognition is a shared victory, and it inspires us to continue strengthening our partnership with you. We were proud to hear from KLAS feedback “of all of the vendors we deal with, Merative is probably one of the best to work with.” (Analyst/Coordinator, October 2025, collected by KLAS Research)
As we celebrate this milestone, we remain focused on the future of clinical decision support and healthcare IT. We are committed to evolving our technology to meet your changing needs and to help you navigate the complexities of modern healthcare.
Ready to see what an award-winning clinical decision support solution can do for your organization?
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