In this article
Read the paper
Unlocking the future of artificial intelligence in government agencies
Canada modernizes delivery of Old Age Security benefits with Cúram
Employment and Social Development Canada (ESDC) is using the Cúram platform to modernize the delivery of Old Age Security (OAS) benefits for millions of Canadians.
Employment and Social Development Canada (ESDC) is using the Cúram platform to modernize the delivery of Old Age Security (OAS) benefits for millions of Canadians. This collaboration is a key component of the Benefits Delivery Modernization (BDM) programme, the largest IT transformation project ever undertaken by the Government of Canada. By leveraging modern, flexible technology, ESDC is making it easier for citizens to access and manage the benefits they rely on.
“Cúram is an innovative, purpose-built solution to help agencies modernize benefits delivery,” said Jeff Reid, EVP and GM of Cúram. “This collaboration between ESDC and Cúram is a fundamental transformation of how people access and manage social security benefits in Canada.”
In a recent report the following was said about this programme:
“On March 17, 2025, we moved all 7.4 million Old Age Security (OAS) recipients to the new Common Benefit Delivery platform (Cúram). Since that move, payments have been made accurately and on-time. OAS clients can also now upload documents instead of mailing or hand delivering to a Service Canada office, as well as update their personal information and life events, and track application status.
The successful transition of OAS to the Cúram platform was a major benchmark in modernizing benefit delivery, and sets the stage for:
- Employment Insurance (EI) to begin transitioning cohort by cohort in 2025-2026
- Canada Pension Plan (CPP) to follow in 2026-2027
Once complete, Canadians will benefit from a single point of access for all three programs, resulting in more streamlined service delivery and an improved client experience.”1
Related Articles
The District of Columbia re-commits to Cúram as their Integrated Eligibility System in partnership with D2Sol
Cúram and D2Sol were selected by The District of Columbia to provide maintenance and...
By Jeff Reid | 3 min. read
Wins and workarounds: innovative approaches to workforce challenges
Wins and workarounds for today’s HHS workforce challenges Across the country,...
By Marina Pascali | 6 min. read
How to future-proof government systems with technology modernization
Discover how governments can modernize legacy systems, leverage partnerships, and...
By Eamonn Moriarty | 5 min. read
Ready for a consultation?
Our team is ready to answer your questions. Let's make smarter health ecosystems, together.