MarketScan Product Support

Contact information
For questions on MarketScan Solutions (MarketScan Treatment Pathways, Sample Select, and MarketScan University), please email support at

Please include in your email:


  • The MarketScan Product/Solution
  • Full and detailed description of the problem or question
  • Screenshots of the problem and any additional data
  • Your contact information
    Hours of operation

    The Support inbox is monitored Monday to Friday from 8:30 a.m. to 5:00 p.m. EST/EDT .