Does SPM cater for multilingual support?
Does Merative ™ Social Program Management cater for multilingual support?
Question & Answer
Does Merative Social Program Management cater for multilingual support?
Merative Social Program Management provides multilingual support to varying degrees.
Merative SPM Universal Access Responsive Web Application
The Merative SPM Universal Access Responsive Web Application fully supports multilingual use. Citizens can select the language in which they view information in the application.
The multidisciplinary team (MDT) portal, the Navigator portal that is available for use with the Merative SPM Income Support application module, and the Provider portal that is available for use with the Merative SPM Provider Management module are supported for use only with a single language. The single language should be the primary language that your organization uses.
The Social Program Management caseworker application provides support for users to change the language in which they view information in the application. However, the following functionality is available only in the English language:
- Income Support application module
- Child Welfare Structured Decision Making (SDM) add-on module
We do not recommend that the Social Program Management administration applications are used with any language other than English. Some features in the applications do not currently support viewing information in other languages.
For more information about the available languages, see Translations available for a specific product.
More support for:
Merative Social Program Management
7.0.0, 8.0.0, 8.0.1, 8.0.2
AIX, HP-UX, Linux, Windows, z/OS
24 June 2022