Other Product Support
The Merative Product Support Portal is a communication tool and information resource for Merative customers.
Merative Product Support Portal: https://merative.my.site.com/mysupport/
The Merative Product Support Portal is available 24 hours a day, 7 days a week to perform the following tasks:
- Submit Product Support issues or questions.
- Review and update the status of support issues.
- Communicate more effectively with Product Support.
- Find product information and updates.
- Find Solutions to common product issues using the Knowledge Base.
- Maintain your personal contact information, such as phone number, mailing address, and email address.
- Access time-sensitive information via Product Bulletins.
Telephone: (877) 843-6796
State the name of the Product or select the Product from the provided Phone Tree list.
Hours of operation
Monday - Friday
8:00 a.m. - 8:00 p.m. EST/EDT
Excluding Merative Holidays
Other products list
The Community allows clients to connect with other users, learn about new product features, and attend presentation from peers.
- Care Discovery Electronic Quality Measures sign in page
- Care Discovery Quality Measures sign in page