Merative SPM Support Newsletter – September 2023

As a valued Merative™ client, we hope that you find the following Merative Social Program Management (SPM) newsletter useful. The information is intended to help you stay up-to-date with the latest feature, maintenance, and administration updates for the Merative SPM application. The newsletter contains links to SPM technical support documents and supplemental information, such as release notes or What's New for different releases. If you have any questions, please don't hesitate to open a case with Merative SPM Support.

In the spotlight

Merative ™ Social Program Management is now Cúram ™ by Merative™. Look out for upcoming releases under our new name.

Merative SPM is the latest Continuous Delivery release from Merative. It has the following improved user experience:

Updates for caseworkers:

• Improved user experience for Combo box dropdown menus

• New sort indicator icons for columns

Updates for administrators:

• Updated documentation to clarify how to configure a refresh of the context panel

• Enhanced support for text translation

Updates for developers:

• Introducing new financial hook points

• Support for Microsoft Azure Kubernetes Services (AKS) in development and test


Updates for security:

• Configuring SSO for Cúram using Microsoft™ Azure

Removed features

• Code removal


Asset updates


Universal Access Responsive Web Application 6.2.1 - released on September 21, 2023
Previously, Merative ™Cúram Universal Access supported Node 14 and Node 16, the JavaScript™runtime environment that is used to build and run Universal Access. Now, support is provided for Node 16 and Node 18. Support is no longer provided for Node 14

Social Program Management Design System 6.2.1 - released on June 8, 2023
The Design System can be used to develop custom web applications, in addition to the standard Social Program Manageent web client.



Merative SPM Enhancement Request - Aha! Ideas
We invite you to shape the future of Merative. Please submit your ideas and enhancement requests.

Evidence sharing rules XML samples
XML Samples guidelines for using sharing rules XML schema to map logically equivalent evidence types.

Merative SPM Prerequisites
Review the supported operating systems, prerequisites, and supported software to ensure compatibility.



Merative SPM Security Bulletins:
Support login is required to access published security vulnerabilities, which include the associated Common Vulnerability Scoring System (CVSS).




Merative SPM Release Notes
SPM 8.1 Release Notes, released on June 22, 2023.

Merative SPM Release Notes
SPM 8.1 Release Notes, released on March 2, 2023.

Merative SPM iFix 13 Release Notes
iFix 13 for SPM 8.0.2 Release Notes, released on June 23, 2023.

Merative SPM iFix 12 Release Notes
iFix 12 for SPM 7.0.11 Release Notes, released on July 27, 2023.

Merative SPM iFixes and Software Downloads:
Download iFixes and Merative Software releases for SPM here.

Merative SPM Release Notes
Access to previously released SPM Release Notes can be accessed here.




Merative SPM Documenation
Product documentation, release information, and technical support articles for SPM

Merative SPM Documentation (PDF Library)
Production documentation, release information, and technical support articles in PDF format

Merative SPM Release notes
SPM Release notes information about new / updated features, resolved issues, and known issues

Merative SPM on Kubernetes
Production documentation for SPM on Kubernetes

Merative SPM UI Addon Development Environment
This open source repository provides a React JavaScript development environment for Merative™ Social Program Management. You can now extend UIM by using React, IBM® Carbon Design System, GraphQL, and Apollo Client

Merative SPM UI Upgrade Helper
Use the UI Upgrade Helper to help you to upgrade the IBM Social Program Management UI from version 7 to version 8



Merative SPM Education Offerings
Listing of SPM courses with the abstract for each lesson and exercise

Merative SPM Caseworker Productivity Enablement (video)
Deep dive video presentation on caseworker enablement

Merative SPM Education (video)
Informative Merative video about the benefits of SPM training

Support Resources


To request login access to the Merative SPM Support / Software Download portal:
Login access is required to download Merative SPM software

Collecting Data to troubleshoot a Merative SPM issue:
Information to be collected, in order to troubleshoot issues encountered while using SPM

Open a Merative SPM Case:
Engage SPM Support and open a ticket

View an existing Merative SPM Case
In order to view previously opened SPM support tickets, click here

View an existing Merative SPM Known Issue (Defect):
Search for previously opened SPM Known Issues

Merative SPM Performance Tuning
This guide provides a quick-start and guidelines to tuning Merative® Cúram Social Program Management (SPM) in a production or production-like environment in both traditional SPM deployments (VMs or bare-metal) and Kubernetes environments.