Merative Cúram Support Newsletter – June 2024

As a valued Merative™ client, we hope that you find the following Cúram newsletter useful. The information is intended to help you stay up-to-date with the latest feature, maintenance, and administration updates for the Cúram application. The newsletter contains links to Cúram technical support documents and supplemental information, such as release notes or What's New for different releases. If you have any questions, please don't hesitate to open a case with Cúram Support.

In the spotlight

Merative Cúram v8.1.2.0 includes key enhancements to our portal capabilities, caseworker efficiency, and developers productivity.

Persona based portal – Additional portal capability:

• We are excited to announce the expansion of our modern portal capabilities. Our enhanced solution empowers clients to build portals tailored to new personas, including authorized representatives.

• To support clients in building tailored portals, we will be providing a sample portal and guidance to demonstrate how this capability can be implemented.

Caseworker efficiency - Multilingual support:

• Multilingual support provides efficiency gains for caseworkers by displaying the interface in the user’s language of choice removing need for on-the-fly translation.

• In v8.1.2.0, we are extending multilingual support in Cúram to cater for the display of eligibility results throughout the caseworker application.

Developer Productivity:

• Introduced a hook-point into the payments generation process so that developers can compliantly customize the logic that determine payments due and thus meet specific agency requirements.


Asset updates


Universal Access (UA) Responsive Web Application v7.0.2 - released on 27 June 2024 (What’s New)
• Enhanced framework for building external applications. The Cúram Web Design System is a framework for building external web applications. It uses modern technologies, such as React JavaScript, and comes with a Design System tailor-made for providing an accessible user experience that works in browsers on desktop, tablet, and mobile devices

• Intelligent Evidence Gathering (IEG) Script Guidance - is a rapid development tool for building and publishing forms online. While IEG provides a powerful set of scripting constructs to enable form building, it can sometimes take time to translate complex customer requirements into appropriate IEG solutions.

• React-Scripts replaced with Vite. Previously, ‘React-scripts’ was used to build, bundle, and run Universal Access. In 2023, it was deprecated, forcing us to find a replacement. Vite, the standard build tool for the web development community, now replaces React-Scripts as our build and bundling tool.

• Replaced source-map-explorer with rollup-plugin-visualizer. Previously, the ‘source-map-explorer’ was used to generate bundle size statistics. Now, the tool ‘rollup-plugin-visualizer’ is used, which generates a bundles treemap (a rectangular hierarchical diagram of your project bundles), allowing you to analyze the structure and size of your dependency bundles.

• New Script and Procedure for Citizen Engagement (CE) Dependencies Installation. Previously, you could only install the Citizen Engagement project dependencies manually one-by-one. Now, these dependencies can be installed via the command line using a new script install-ce-deps.

• Support for Node 20. Previously, UA supported Node 16 & 18. Now, support is provided for Node 18 & 20.

Cúram Design System (DS) v7.0.2 - released on 27 June 2024 (What's New)
• The Cúram Web Design System is a framework for building external web applications. In this release, the design system supports authentication of external users of any type, not just citizens seeking benefit. For example, an external user might be a child welfare-mandated reporter or an authorized representative from a community-based organization tasked with helping citizens apply for benefits. As the design system comes with significant support for calling Cúram Web APIs, you can quickly build solutions for any users that depend on data and business operations in the Cúram application. The Web Design System also supports theming of applications to match existing agency themes or to build applications with distinct themes if required.



Cúram Enhancement Request - Aha! Ideas
We invite you to shape the future of Merative. Please submit your ideas and enhancement requests.

Evidence sharing rules XML samples
XML Samples guidelines for using sharing rules XML schema to map logically equivalent evidence types.

Cúram Prerequisites
Review the supported operating systems, prerequisites, and supported software to ensure compatibility.

Cúram Third Party Prerequisites Policy Change
Beginning with the release of Cúram v7; and for all future releases of Cúram solutions; we will only define support for the third party products for which our solutions have a direct dependency.



Cúram Security Bulletins:
Support login is required to access published security vulnerabilities, which include the associated Common Vulnerability Scoring System (CVSS).




Cúram iFix 1 Release Notes
Cúram iFix 1 Release Notes, released on 18 June 2024.

Cúram iFix 4 Release Notes
Cúram iFix 4 Release Notes, released on May 3, 2024.

Cúram iFix 5 Release Notes
Cúram iFix 5 Release Notes, released on March 21, 2024.

Cúram iFix 17 Release Notes
Cúram iFix 17 Release Notes, released on March 8, 2024.

Cúram iFix 14 Release Notes
Cúram iFix 14 Release Notes, released on May 14, 2024.

Cúram iFixes and Software Downloads:
Download iFixes and Merative Software releases for Cúram here.

Cúram Release Notes
Access to previously released Cúram Release Notes can be accessed here.




Cúram Documenation
Product documentation, release information, and technical support articles for Cúram

Cúram Documentation (PDF Library)
Production documentation, release information, and technical support articles in PDF format

Cúram Release notes
Cúram Release notes information about new / updated features, resolved issues, and known issues

Cúram on Kubernetes
Production documentation for Cúram on Kubernetes

Cúram UI Addon Development Environment
This open source repository provides a React JavaScript development environment for Cúram. You can now extend UIM by using React, IBM® Carbon Design System, GraphQL, and Apollo Client

Cúram UI Upgrade Helper
Use the UI Upgrade Helper to help you to upgrade the Cúram UI from version 7 to version 8



Cúram Education Offerings
Listing of Cúram courses with the abstract for each lesson and exercise

New Courses for Cúram v8.x:

Cúram Caseworker Productivity Enablement (video)
Deep dive video presentation on caseworker enablement

Cúram Education (video)
Informative Merative video about the benefits of Cúram training

Support Resources


To request login access to the Cúram Support / Software Download portal:
Login access is required to download Cúram software

Collecting Data to troubleshoot a Cúram issue:
Information to be collected, in order to troubleshoot issues encountered while using Cúram

Open a Cúram Case:
Engage Cúram Support and open a ticket

View an existing Cúram Case
In order to view previously opened Cúram support tickets, click here

View an existing Cúram Known Issue (Defect):
Search for previously opened Cúram Known Issues

Cúram Performance Tuning
This guide provides a quick-start and guidelines to tuning Cúram in a production or production-like environment in both traditional Cúram deployments (VMs or bare-metal) and Kubernetes environments.