Merative Blog | Technology, Data, and Analytics in Healthcare

Revolutionizing healthcare: The power of artificial intelligence in clinical workflows

Written by Angela Anderson MSN, RN-BC | Apr 16, 2025 5:29:32 PM

Artificial intelligence (AI) is transforming workflows across industries, revolutionizing the way we work, solve problems, and innovate. In healthcare, AI tools continue to gain traction. Healthcare providers are finding innovative opportunities for AI-systems to optimize clinical workflows, enhance precision, promote efficiency, and improve patient outcomes.  

How are healthcare providers applying AI technology to optimize clinical workflows? 

By automating repetitive tasks, expediting decision-making, and streamlining complex processes, AI-powered tools can optimize clinical workflows, and empower healthcare providers to focus more on patient care. Let’s take a look at current use cases of artificial intelligence in the clinical workflow. 

Enhancing clinical workflows for medication safety  

Medication errors remain one of the most significant challenges in patient safety—but the right tools can make a difference. Medical evidence continues to grow at an exponential pace. It's become increasingly difficult for clinicians to quickly find the medication insights they need to make safe decisions for patients. Leveraging clinical decision support systems to provide the latest curated evidence, sourced from the world’s medical literature, ensures healthcare professionals will find accurate answers to support their decisions, even in complex patient care scenarios. 

By pairing AI technology with the large content repositories underlying clinical decision support systems, critical insights can be delivered even faster, in a way that better supports the clinical workflow to accelerate decision-making. Applying AI technologies like large language models (LLMs) and machine learning to the search functionality within these trusted, high-quality datasets based on curated evidence is a game-changer. Especially in terms of boosting the “findability” of specific information needed to support medication safety. 

Many of today’s tools offer generative AI driven, summarized answers that can eliminate multiple clicks, scrolls and reduce the cognitive burden of having to synthesize information from multiple documents. For example, a clinician looking for alternatives to a therapy that is not working or to discern which medication is best suited for a patient with multiple comorbid conditions.  

Considerations for safe AI-powered clinical decision support solutions  

Not all AI solutions are created equal. Close attention to how generative AI is leveraged, the underlying knowledge source and approach to clinical validation must be carefully considered when a tool will be used to inform patient care. Clinicians should be part of the development and continuous quality monitoring process.   

Streamlining medical imaging workflows to reduce radiologist burnout

AI-driven solutions in medical imaging workflows, including radiology, cardiology and others, have been helping radiologists to prioritize the most urgent patient studies, reduce noise, increase uptime, mitigate burnout with more efficient workflows, and ultimately help improve patient care.  

Other AI applications in healthcare workflows 

New use cases for AI continue to evolve, automating and simplifying tasks with a goal of freeing up clinician time for patient care. Some examples include: 

  • Automating administrative tasks with tools for scheduling and document management 
  • Real-time data analysis and predictive analytics to support healthcare operations, for example, predicting patient admission and discharge patterns to optimize resource allocation. 
  • Utilizing AI algorithms for predictive outcomes and advancements in treatment plan development using natural language processing to detect patterns and synthesize clinical notes. 
  • AI is transforming clinical trials by speeding drug discovery, improving trial design and recruitment, and enabling real-time safety monitoring to identify faster, effective treatments. 
  • Enhancing the patient experience and learning outcomes with the use of AI assistants to offer patients round-the-clock support, addressing questions and assisting them through their care journey and helping them navigate their electronic health record (EHR) and portal data.  
  • Integration of AI systems in electronic health records (EHRs) to capture notes and first draft assessment and intervention documentation.  

Conclusion: the future of artificial intelligence in healthcare delivery 

Generative AI tools have the potential to revolutionize how clinicians access information and perform administrative tasks related to patient care. The partnership between data science and clinician expertise is crucial during the design and development of any AI tool intended to support patient care. Safety standards should be set, met and monitored on an ongoing basis to ensure quality doesn’t drift over time. 

Most of today’s AI driven tools are not considered medical devices so safety and quality standards vary widely. Healthcare leaders need to become informed consumers as they’re considering adoption.  

As AI systems and technologies evolve, collaboration between technology vendors and healthcare organization stakeholders is key to ensure that tools developed solve real-world problems and demonstrate true, measurable impact to patient outcomes.  

Watch the webinar

Watch this 15-minute webinar for expert insights from both a seasoned clinician and a data scientist perspective, examining how AI can unlock greater value from the rapidly growing universe of clinical evidence. The discussion explores considerations around human judgement, content sources, clinical validation and patient safety.