Collecting data for accessibility issues

Collecting data for Merative ™ Social Program Management accessibility issues

Question & Answer

Question

What information should be collected to help with diagnosing Merative Social Program Management Accessibility issues?

Answer

In order to be better able to investigate issues relating to Accessibility the following information should be provided:

1. The exact versions of:
   - Screen reader
   - Web browser
2. If this is a JAWS issue or a keyboard navigation issue, provide detailed steps on how to navigate, including all keystrokes (keys, combination keys etc)
3. What Merative Web Accessibility Checkpoint is failing, and why it is believed that this checkpoint is failing

More information

Collecting Data for Merative Social Program Management issues

Accessibility in Merative Social Program Management

IBM Web Accessibility Checklist

Web Content Accessibility Guidelines (WCAG) 2.0