CWOAU0073E: An error was encountered while authenticating a user

CWOAU0073E: An error was encountered while authenticating a user. Please try authenticating again, or contact the site administrator if the problem persists

Troubleshooting

Problem

This error occurs if you opened the URL for Merative Integrated Care, did not close your browser, and tried to sign in 12 hours later.

Resolving The Problem

If you opened the Merative Integrated Care URL, did not close your browser and tried to sign in 12 hours later, close your browser and reopen it. Then, reopen your Merative Integrated Care URL and sign in as normal.