Phytel Remind

  • Training on the IBM Phytel Remind appointment reminder system for phone, email, and text reminders.  Includes information on Alert Notifications, Resend Notifications, Provider Change Request Form, and Opt Out.
  • Duration: 15 minutes
  • Video
  • Quick reference guide that walks you through the basic steps for how to setup your filters, identify calls based on status and how to get help.
  • 1 page
  • Document

 

  • Training manual includes the steps for using  Phytel Remind.  From start to finish, what to say to the patient when they call, how to look patients up in the system, and to how to get support.
  • 48 pages
  • Document
  • Phytel Remind training presentation deck recommended for new users and those in need of a refresher.
  • 54 pages
  • Document
  • A list of common questions and scenarios for the Phytel Remind system.
  • 2 pages
  • Document
  • Form to be used by front office Phytel Outreach users, listing the types of opt out and opt out reasons..
  • 1 page
  • Document

 

  • Guide to be used to create new user accounts and/or edit existing user accounts.
  • 28 Pages
  • Document
  • Form to Add, Edit or Remove Providers from Outreach application.
  • 1 Page
  • Document