This past month, we officially welcomed two new members to the Merge leadership team: Laurie Bergeron, Vice President of Technology Product Management, and Peter Brown, Vice President of Customer Services and Support. They each bring more than 15 years of healthcare technology and leadership experience to the table – Laurie in driving growth and translating market needs into product strategies that deliver tangible customer value, and Peter in building high-performing teams and strengthening service operations to further enhance the customer experience. Together, their leadership and experience put Merge in a position to continue advancing production innovation, customer service, and Merge’s next phase of growth, all in service of more reliable imaging, less complexity, and better care.
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The newly updated Merge Learning Academy (MLA) is now live for all Merge clients! Featuring easier navigation and role-based training, the new MLA platform allows learners to customize their progress through flexible Collections or structured Paths.
What’s new with MLA?
Role-specific navigation, organizing all training content by Merge product and user’s role.
Flexible course collections, that empower you to take the courses you want, skip the ones you don’t, and enjoy constraint-free learning.
Or, if you prefer, predefined learning paths to help you build your skills in an orderly and progressive manner.
You can use your business email address to register for a new MLA account. If your email is already on file, then the registration screen will provide a link to navigate to the login page. From there you can follow the short instructions to reset your password and log in. For any questions or help logging into your MLA account, contact us at Merge-learning@merative.com
Upgrading your Merge deployment is about more than just maintenance. Merge upgrades are designed to help your organization stay current, reduce operational complexity, and take advantage of innovative new capabilities. We know upgrades often feel like one more demand placed on your already busy teams. That’s why we’ve made the process clear, manageable, and aligned to your needs. Upgrades are about making your Merge experience more reliable to run, less complex to maintain, and better positioned to set you for enterprise imaging success. And it all starts with a no-pressure conversation about your current needs and readiness for an upgrade, exploring your options and building a practical plan at a pace that’s right for you. Let us know when you’d like to start!
Learn more about the Merge upgrade program
Merge is heading to the White Oaks Resort & Spa in Niagara-on-the-Lake, Ontario, for the 2026 OARM Annual Conference, September 30-October 2. We’ll be spotlighting how Merge’s intelligent, scalable, imaging workflow solutions are empowering radiology and imaging teams across the provincial and private sectors to own their data, eliminate silos, bring all ‘ologies into a single source of truth, and unlock PACS freedom and flexibility with a true VNA. Register for the conference at the link below and stop by our booth. See you there!
Back by popular demand: Merge Knowledge Quest Training returns this October! Merge Knowledge Quest is designed to help Merge users strengthen their expertise, learn best practices, and gain new hands-on knowledge, to maximize the value of their Merge investment. This intensive three-day training course will have you in the weeds on:
Advanced PACS administration: System configuration, user and security management, workflow optimization, and performance tuning.
Deep dives into solution features: Worklist management, reading workflows, image management capabilities, reporting integrations, and productivity-enhancing features.
Operational best practices: Standardized workflow recommendations, configuration strategies, common troubleshooting techniques, and considerations for upgrades and maintenance.
This is a support-led training session, independent of any curriculum that our current training team offers. Stay tuned for more details and registration coming next month!